Polycom VVX 250: Tips and Tricks

With the vast majority of the work done for this build, I am now walking around looking for things I can improve. Tasks like adding our company logo to the new VoIP phones, wire management, figuring out what to stream on our break room TV, and reviewing our […]

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Zendesk Build 2.0

As mentioned before in a previous post, Separating/Viewing Sales vs. Customer Service Tickets in Zendesk, my current task has been rebuilding Zendesk into a simplified and efficient sales vs. service ticket routing system. Our new VoIP system has already been configured to place sales and service calls into […]