One of our ongoing projects has been to add seven large TVs in our warehouse department: four in our warehouse manager’s office and three in the main bay. Like the TV I set up in our customer service department, the additional screens will display a variety of mission-critical graphs and collections of data.
For hardware, we are using seven Toshiba 43LF621U19 43-inch 4K Ultra HD Smart LED – Fire TV Edition’s, paired with seven Amazon Basics Articulating TV Wall Mounts.
As mentioned in a previous post, there are several methods one can utilize to display web-based content on a smart TV and believe me, we have tested them all trying to find a solution that did not require another Asus Chromebit to be used (like we have for both our conference room screens and CS). While hardwiring the warehouse TVs and using the device’s built-in browser seemed to be ideal for only keeping a simple webpage up, refreshing that page’s data was a problem.
We began to receive tickets such as, “the dashboard TVs are not updating every five minutes; I usually have to exit out of the screen and type the URL in again for it to update,” every other day. At first, this wasn’t too much of an issue as the data that was being displayed would only update once a day anyway. However, since then, we have built new dashboards that update throughout the day, rendering our old method of data refreshing obsolete.
So, after many failed attempts at editing the TVs code, running various scripts to force updates every minute (only works for between owned documents on the same account), moving wireless access points around, using Google Slides (did not refresh), and downloading apps directly to the TV, we decided to bite the bullet and purchase more Chromebit’s.
As you can see in the images, each TV displays data pertaining to what department it is located in. For our receiving department, our quarterly goals are shown, as well as each receiving employee’s performance. For our shipping/sales department’s TVs, they display inventory figures (out of stock, DNB (do not buy), and wholesale), as well as our monthly financial goals. Finally, our warehouse manager’s four TVs display all of this information, providing him with a top-down view of the entire warehouse’s current status and how it relates to our monetary goals.
While we ran into numerous problems during the project, such as issues with bookmarking the webpage and editing each TV’s code to disable the auto-turn off, I’d say the worst is behind us.
In the future, I would love to find a solution that allows each TV to automatically turn on at the start of the workday, with the right input and webpage selected; however, this task has been postponed for now.
I must say, the TVs definitely add a touch of tech to an otherwise tech-lacking section of the business!